FAQ

  • What is Kardinal Stick?

    Kardinal Stick is a next-generation e-cigarette pod system device that is easy to use and designed for adult smokers seeking an alternative to smoking cigarettes.

  • What makes Kardinal Stick unique?

    To serve existing adult smokers, Kardinal Stick delivers high-quality nicotine salts formula with smart temperature regulation technology to heat the material to an optimum level of vaporization for efficient and satisfying nicotine delivery. Kardinal Stick also mirrors the simplicity that smokers are accustomed to, making the transition from smoking cigarettes almost seamless.

  • How do I get started with Kardinal Stick?

    Make sure the device is fully charged before use. Remove the colored cap from the KSpod and insert it to the Kardinal Stick device and gently inhale.

  • How do I turn on my Kardinal Stick?

    No buttons or switches are required to turn on your Kardinal Stick device. Simply draw on the mouthpiece.

  • Do I have to clean Kardinal Stick?

    Kardinal Stick devices are easy to maintain. If condensation occur, clean the charge contacts and inside the device with a cotton bud.

  • What’s the best way to store Kardinal Stick?

    Don’t store a Kardinal Stick device for more than two weeks with an empty charge. It’s best to charge the device entirely and remove the KSpod before storage. As with all products containing nicotine, store the device out of reach of children and pets. Do not store the products under direct sunlight or extreme temperatures.

  • Can I take Kardinal Stick on an airplane?

    Kardinal Stick is safe for travel, but use of vapourizers on airplanes are generally prohibited. Exposure to extreme altitude changes may cause small amount of leakage in KSpods, especially if they’re partially used. You can still use a KSpod if some liquid escaped, but carefully wipe it off with a clean cloth or tissue before inserting into your device

  • How long does a charge last?

    Depending on your use, a full charge will last about more than a day or as long as one KSpod.

  • Can I overcharge the battery?

    Kardinal Stick’s smart-charge technology is designed to reduce overcharging.

  • How do I dispose Kardinal Stick device?

    Kardinal Stick device should be treated as a consumer electronic device. Follow your city’s local recommendations for disposing of a lithium-polymer rechargeable battery.

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